Understand the meaning of value in healthcare
Reflect on what communication is and the best types of communication to use in the workplace
Explore the importance of employee engagement and how performance can improve as engagement increases.
Explore the role of evaluation to improve personalised care approaches
Reflect on how boards contribute to good governance and the four characteristics of an effective board
Understand the nature of collaboration, the benefits, and strategies for improvement
Gain an introduction to health economics and its uses within the NHS
Get an introduction to how money ﬂows through the NHS and how it is used to pay for services