This course examines the concepts of communication. Communication in healthcare organisations describes many things including an understanding of NHS policies, the vision of the organisation, how decisions are made and how information is provided to patients.
This course also looks at how to write effective reports and examines the skills required to plan presentations and present your ideas with confidence.
This course is suitable for budget and operational managers, clinical staff, finance staff, new to the NHS, primary care staff.
- A definition of communication
- Active listening
- Writing reports
- Effective and confident presentations
Up to date, easy to understand content, written by NHS experts
Access to your course online for 12 months
6 hours of accredited CPD
Certificate of completion
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HFMA members, associates and friends come together again for the biggest and most prestigious HFMA event of the NHS finance calendar.
This course has been designed to identify key topics that will help employees strengthen their financial wellbeing.