Bitesize course / Effective communication and presentation

Reflect on what communication is and the best types of communication to use in the workplace

6 hours Intermediate
6 CPD hours Free to NHS

This course is FREE to NHS staff. In partnership with NHS England, the HFMA are providing this course free of charge to all NHS staff. To see the options to access this course for free, please click here.

Bitesize_Effective communication and presentation


This course examines the concepts of communication. Communication in healthcare organisations describes many things including an understanding of NHS policies, the vision of the organisation, how decisions are made and how information is provided to patients. 

This course also looks at how to write effective reports and examines the skills required to plan presentations and present your ideas with confidence.

This course is suitable for budget and operational managers, clinical staff, finance staff, new to the NHS, primary care staff.


  • A definition of communication
  • Active listening
  • Writing reports
  • Effective and confident presentations

What's included?

Up to date, easy to understand content, written by NHS experts

Access to your course online for 12 months

6 hours of accredited CPD

Certificate of completion

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