Gain insight into how receivables and payables are managed and accounted for within the NHS
Consider how HSC organisations make payments and collect income
Explore how to make the case for investment in digital transformation
Examine management and leadership roles and behaviours suited to the health service
Understand the causes and types of conflict and learn ways to resolve these
Understand the importance of winning the confidence of your team, developing team goals, and encouraging cohesion between team members
Examine how different parts of the NHS define and measure performance
Discover the different governance structures that NHS organisations have and how these are governed
Understand motivation in the workplace and learn how to manage relationships with stakeholders