Bitesize course / Negotiating and managing relationships

10 hours Advanced
10 CPD hours Free to NHS

This course is FREE to NHS staff. In partnership with NHS England, the HFMA are providing this course free of charge to all NHS staff. To see the options to access this course for free, please click here. If you are not a member of NHS staff and wish to purchase this course, please click the 'purchase' button in this banner.

Negotiating and managing relationships


This course explores the decision-making process involved in negotiation in terms of agreeing a deal between two parties and building consensus between multiple organisations. This involves analysing the characteristics of various negotiation techniques for a successful outcome and examining how these ideas can be applied to system-wide negotiation and what factors get in the way.

This course is suited to those who are managing a budget, clinical staff, operational staff, finance staff and primary care staff.


  • How do people negotiate?
  • Negotiation for implementation
  • Influencing skills and managing relationships
  • Summing up

What's included?

Up to date, easy to understand content, written by NHS experts

Access to your course online for 12 months

10 hours of accredited CPD

Certificate of completion

Explore a subscription for your organisation

Find out more about an HFMA bitesize subscription for your organisation’s staff. Get access to our full range of courses for your staff and save.

CPD accredited
CPD accredited logo