This course is FREE to NHS staff
This course looks at the tools and techniques used to improve the engagement and motivation of individuals and teams. You will learn the importance of managing relationships to achieve your organisation's business aims and objectives.
The nature of conflict is explored, as well as techniques to help you manage this. Once completed you will be able to identify the skills and techniques used to influence others and to successfully negotiate and manage conflict.
This course is relevant to those who are new to the NHS, clinical staff, budget and operational managers, finance staff, primary care staff.
This intermediate course is accredited by the CPD standards office. On completion of this course you will receive a certificate of completion as evidence of 6 hours accredited CPD for your professional development.
You can complete this intermediate course as part of a series of 5 courses, to achieve the HFMA Intermediate certificate ‘Management skills'. This is equivalent to an undergraduate level certificate worth 20 academic credits.
You need to complete this course and the below series of intermediate courses, as well as the assessment to achieve the qualification. For full details and/or to purchase the assessment and study skills package please contact the HFMA Academy team 0117 938 8329 or email email@example.com.
Available to individuals not working for the NHS
Available to individuals working for NHS organisations
Available to individuals working for HFMA partner programme member organisations
If you are looking to train groups or cohorts of staff in your organisation there are subscriptions available to provide access to the HFMA bitesize short courses for all staff that you wish to train. Whether you want to provide online training for a specific cohort of staff or roll out wider access to larger groups across your organisation, there is an option for you.
TEL: 0117 938 8350
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Discover the HFMA Academy and the professional development routes we offer to support those working in healthcare.
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Boost your career with a qualification in healthcare business and finance
Run a healthcare organisation for a day to experience some of the key operational, clinical and financial challenges faced by NHS.