Bitesize course / Change management

Explore the key elements of change management

6 hours Intermediate
6 CPD hours Free to NHS

This course is FREE to NHS staff. In partnership with NHS England, the HFMA are providing this course free of charge to all NHS staff. To see the options to access this course for free, please click here. If you are not a member of NHS staff and wish to purchase this course, please click the 'purchase' button in this banner.

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This course looks at the definition of change and the process of change management. It also explores three change models that can help to deliver successful change.

This course is suitable for budget and operational managers, clinical and medical, finance staff, governors and board members, new to the NHS, primary care staff.


  • Overview
  • How to help bring about change and overcoming resistance
  • Models of change – part 1: Kotter
  • Models of change – part 2: Lewin and the NHS Change Model
  • Summary

What's included?

Up to date, easy to understand content, written by NHS experts

Access to your course online for 12 months

6 hours of accredited CPD

Certificate of completion

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