Event / HFMA bands 2 to 6: using influence to maximise your impact

A range of influencing tactics for use in your professional life and outside work:

• How to choose your language so that your message can press the right ‘buttons’ for
  the person you’re talking to;
• Developing and maintaining positive relationships with people who aren’t your natural
  allies;
• The changes you need to make to enhance your career prospects.