Frequently asked questions

How do I log into my account or update my details?

To update your details please go to the membership portal. You will then be in your personal membership account where you can update your details or renew your membership by clicking on the 'edit profile' button. If updating your email address, please also send an email to to let us know.

How do I renew my membership?
When your membership is coming up to its renewal date (up to three months before your membership ends) you will need to log in to your personal HFMA membership portal to renew.

To do this, please log into your membership portal per the above instructions and click on the button ‘edit account’ this will take you through to another page where there will be a link in the ‘membership overview’ box to your membership. You may select to pay by direct debit, invoice, credit/ debit card or BACS up until the date of your renewal. Please call the office on 0117 929 4789 if you wish to give payment over the phone by credit or debit card.

If you would like to move to direct debit collection, please call the HFMA office on 0117 929 4789 so we can update your account or email

Lapsed membership

If your membership has lapsed, your account will automatically be updated to an affiliate of HFMA. To upgrade your account to full membership, please call the HFMA office so we can update your records on 0117 929 4789 or email

My password reset isn’t working

This could be due to your email not being the same one which your account is registered to. Try using a previous email with your secure password. If you have already requested a new password, and it has not arrived in your inbox, please call us on 0117 929 4789 or email

My membership account is locked

If you are unable to log in to the membership portal, or have entered your password incorrectly too many times and have been locked out, please get in contact with the Membership Team on 0117 929 4789 or email

How do I upgrade or change my membership type?

If you are currently an affiliate or want to change your membership from full membership to another level, i.e. retired, you will need to contact the membership team to update your account.

What is an affiliate?

Being an affiliate of HFMA is a free membership open to finance and non-finance staff working in health services in the UK. You become an affiliate of HFMA when you interact with our services such as registering on the HFMA website, attending HFMA events, watching one of our online webinars or if you have previously been a member of HFMA.

What is included in my membership?

All paying members offer a range of benefits, for the full list, please visit our benefits page.

The difference between individual membership and organisational membership

HFMA membership is a personal membership which gives individuals a comprehensive range of products and services designed to provide you with: access to an influential network; an event programme that consistently attracts high profile speakers and thought leaders; and a range of in-depth briefings and publications.

The partner programme is paid for by your organisation and provides staff from your NHS organisation with a support mechanism that will contribute to their continuing professional development; helping them be the best they can be in their role with discounts on events, technical support and more.

Tax exempt benefit

Healthcare Financial Management Association is a professional body approved for tax relief as listed on the HRMC website which can be seen here.

If you complete a self-assessment tax return then you would normally include a claim for relief in relation to your professional fees and subscriptions in your tax return by entering them at box 19 of your tax return. If you do not complete a tax return the best way to make a claim is either to contact HMRC by telephone or in writing / by completing a form P87 ‘Tax relief for expenses of employment’ and HMRC will ensure the additional allowances are entered in your PAYE code.

You can follow this link below to the Income Tax: tax relief for expenses of employment (P87) online and postal forms.

HFMA Membership terms and conditions
  • Members who choose to not complete the qualifying period by terminating their monthly subscription, will not be allowed to sign up to a monthly Direct Debit again for another 3 years.
  • Members whose application is accepted undergo a 12 month qualifying period. If the member cancels their subscription following this 12 month period, they are welcome to join again but must undergo another 12 month period before being able to change their type of membership.
  • Members that join via Direct Debit on the website, but do not send Direct Debit instruction within three months from the start date of their membership will be downgraded to an affiliate of HFMA until either a) payment is received for a full year upfront or b) the hard copy of the Direct Debit Instruction is received.
Wish to make a complaint against a member of the Association?
HFMA members are professionals and work within the HFMA's disciplinary rules and ethics code agreed by members at HFMA's AGM. If you wish to make a complaint against a member of HFMA please do not hesitate to contact the Association in complete confidence. All of our guidance can be found by clicking here.