Effective communication and presentation

Overview

This course examines the concepts of communication. Communication in healthcare organisations describes many things including an understanding of NHS policies, the vision of the organisation, how decisions are made and how information is provided to patients.  

This course also looks at how to write effective reports and examines the skills required to plan presentations and present your ideas with confidence.

This course is relevant to those who are new to NHS, clinical staff, budget and operational managers, finance staff, primary care staff

This is accredited by CPD Standards office...

This intermediate course is accredited by the CPD standards office. On completion of this course you will receive a certificate of completion as evidence of 6 hours accredited CPD for your professional development.

Can I use this course to gain a qualification?

You can complete this intermediate course as part of a series of 5 courses, to achieve the HFMA Intermediate certificate ‘Management skills’. This is equivalent to an undergraduate level certificate worth 20 academic credits.

You need to complete this course and the below series of intermediate courses, as well as the assessment to achieve the qualification. For full details and/or to purchase the assessment and study skills package please contact the HFMA Academy team 0117 938 8329 or email bitesize@hfma.org.uk.

• Motivation and relationship management
• Managing conflict
• Influencing and negotiating
• Management and leadership