Planning guidance: system default

02 March 2020 Seamus Ward

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System defaultThe NHS has been moving to system working for a number of years, with some areas moving faster than others. But with the 2021 deadline for setting up integrated care systems (ICSs) looming, NHS England and NHS Improvement have acted to speed up the process and introduce the concept of system by default.

The introduction of system by default is eye-catching – naming the process will make it ‘more real’, while reinforcing the direction of travel.

However, this is more than a call to arms. The planning guidance for 2020/21 seeks to give integration a boost by making system working a part of the financial landscape. Not only will system financial performance be a key factor in organisations’ ability to access the Financial Recovery Fund (FRF), but systems could also play a role in setting financial trajectories and distributing some of the FRF.

The King’s Fund’s senior policy adviser, Anna Charles, says the planning guidance is designed to deliver the NHS long-term plan. ‘I don’t think there’s anything particularly surprising in the planning guidance in terms of the overall direction of travel. It supports the ambitions of the long-term plan,’ she says.

‘It’s positive in terms of ICSs and integration. For those areas that are already working in this way, it reflects the way local organisations are starting to work together.

However, the changes in the planning guidance will not be enough on their own to turbocharge the efforts that are already being made.’

NHS England and NHS Improvement hope that this will not be the case and that systems will press ahead quickly while also stabilising the financial position.

Five financial tests

To deliver this, organisations and systems must meet five financial tests in 2020/21. Each must:

  • Meet its trajectory for 2020/21 and the following three years
  • Achieve cash-releasing productivity growth of at least 1.1% each year
  • Reduce the growth in demand for care via integration and prevention
  • Reduce unwarranted variation in performance
  • Make better use of capital investment and existing assets.

Perhaps the biggest changes outlined in the planning guidance relate to the rules on FRF. As previously stated by NHS England and NHS Improvement, the FRF will be the only source of financial support for providers and CCGs unable to live within their means in 2020/21. Cashflow will be improved by phasing payments each quarter (25% per quarter) and making the payments as soon as possible during the quarter rather than, under current arrangements, after the quarter ends.

More timely payments of FRF, combined with interest-bearing loans being written off, should ease cashflow and mean trusts require less short-term financial support.

In a recent report on NHS financial sustainability, the National Audit Office notes that the FRF arrangements will reduce the levels of loans required, but it said some level of interim support will still be needed. 

Individual organisations must hit their financial performance target – now known as financial trajectories rather than control totals – but this will only give them access to 50% of their FRF allocation. Receipt of the remaining 50% will depend on their local system achieving its financial trajectory – calculated as the sum of individual organisation trajectories.

The centre’s reasoning for this is that it will stop commissioners and providers passing financial pressures between each other. Systems will be allowed to link a higher proportion of FRF allocations to system performance should they wish.

Systems and individual organisations that fail to hit their trajectories will still be able to access some of their FRF allocation as a taper will be introduced. It will mean that £1 of FRF will be lost for every £1 of system or organisation underperformance against trajectory.

There are several possible scenarios. If a system meets its trajectory, organisation FRF lost through the tapering process will be available to the system to distribute, together with its system FRF. But if a system fails to hit its trajectory, it will not receive the tapered organisation FRF.

If all system FRF is lost after tapering, system FRF will not be available to individual organisations, even if they have hit their trajectories.

In an extreme case, if both organisation and system FRF is lost after tapering, no FRF will be available.

Siva Anandaciva, chief analyst at the King’s Fund, says the English NHS has come a long way towards system working. However, he wonders what system by default will feel like on the ground, particularly when the statutory duties of organisations clash with, currently, non-statutory system goals.

‘In our last survey of finance directors, most people said system and organisation were important,’ he says. ‘However, about a third said their organisation was more important when push came to shove. A small minority said the system was more important.’

Mixed messages

Mr Anandaciva is concerned that boards are getting mixed messages on finance, while for some advanced areas the planning guidance will feel a few steps behind what they have already achieved.

He believes the plan to make 50% of FRF income dependent on system financial performance is ‘absolutely consistent with the direction of travel’. But he adds: ‘One issue for finance directors will be the visibility of other organisations’ cost improvement plans. If you don’t have open-book arrangements setting out what their cost improvement plans look like, it’s fair to say it’s a downside of system working in this financial framework.’

The finances of an organisation in a system may look healthy, but they could deteriorate over a financial year. At this point, the attitude of other local organisations – whether they wish to generate additional savings to meet the system shortfall, for example – will be pivotal.

‘I don’t think there’s enough to convince organisations to take on local financial pressures just yet,’ says Mr Anandaciva. ‘We’ve been to meetings with foundation trust governors and they understandably find it difficult to get their heads around this. They can see the benefits of system working to improve patient care, but they don’t understand why this means their organisation should be tied to another organisation’s finances.’

Local government concern

Back at the King’s Fund, Dr Charles says there is concern in local government. With more CCGs merging in April, the coterminous nature of CCGs with local authorities is vanishing in some areas.

‘Some see a risk of resources moving away from their area,’ he says. ‘They are asking: why would their local organisations be judged on the finances of an organisation with a massive financial problem three boroughs away?’

System working was always going to be a major culture shift for a service where the foundations over the last 30 years have been built on competition. In recent years, NHS England and NHS Improvement have been nudging organisations to work together. In 2020/21 not only is this expected, it is also required.

The HFMA has produced a summary of the operational planning guidance. Download it here

Underlying deficits

While much of the focus has been on reducing and eradicating in-year deficits over the past few years, there has been a feeling that, while this work is vital, there is an elephant in the room – historical debts.

Providers are expected to recover historical deficits. Deficits from previous years can also lead to cash shortages for providers, meaning they have to borrow from the Department of Health and Social Care to meet ongoing costs.

The scale of these underlying debts was highlighted last month in the National Audit Office report NHS financial management and sustainability, which said that, by March 2019, providers had built up £10.9bn of debt in the form of interim support loans from the Department. Interim support, available to providers to help them meet their liabilities, had grown from £2.25bn in 2015/16 to £5bn in 2016/17 and £8bn in 2017/18. Normal course of business loans – financing arrangements based on trusts’ ability to service the debt – remained steady at around £3bn a year.

The loan profile and interest payments were such that there was little prospect of the interim support loans being repaid. The NAO said 17 trusts had loans that exceeded 20% of their 2018/19 turnover. Indeed, some simply refinance loans by taking out a further loan from the Department.

Swapping debt for public dividend capital (PDC) – one option reportedly under discussion – has a number of advantages. First, it makes the balance sheet look better, moving the loan to the bottom half and the provider would no longer have to pay back the principle of the loan. Of course, adding PDC could mean a trust will pay more PDC dividend, potentially swapping loan interest payments, which could vary between 1.5%, 3.5% or 6%, for PDC dividend at 3.5%.

However, some observers have speculated the Department could reduce the PDC dividend rate. Some providers have net negative assets, which complicates the picture. 

NHS England and NHS Improvement are currently considering ways of restructuring the loans taken before 2019/20, with chief financial officer
Julian Kelly telling the bodies’ joint board meeting in January this could happen via a debt for equity swap – hinting at issuing public dividend capital – though details had yet to be finalised.

A finance director at a trust with a significant historical debt said the move was positive. He assumed the I&E impact of paying more PDC dividend would be neutralised at national level – perhaps by changing the level of the dividend. Swapping the debt for equity would improve liquidity ratios and potentially allow future surpluses to be invested in capital schemes.

The planning guidance did bring forward a scheme to write off clinical commissioning groups’ historical debt. There is recent precedence for this in the NHS.

Brokerage owed by Scottish territorial health boards, totalling around £150m, were written off by the Scottish government at the end of 2018/19.

The level of CCG underlying debt is unclear, but the guidance says typically 50% of CCG historical debts will be written off if they are more than 4% of a CCG’s allocation. A repayment profile of the balance will then be agreed with NHS England and NHS Improvement.

It appears the proportion to be written off will be linked to historical underfunding – where CCGs have been given allocations that are less than their target funding calculated with the funding formula.

The write-off may be applied retrospectively, but if any CCG overspends its allocation in the two years following the write off, the historical liability could be reinstated.

CCGs with historical deficits of less than 4%, and have achieved or close to recurrent in-year balance, have been set a trajectory to underspend their 2020/21 allocation to help repay their historical overspends.

Vale of York, which had a significant underlying deficit at the end of 2018/19, told Healthcare Finance it was currently working out how it would be affected by the planning guidance. ‘We have yet to submit our draft 2020/21 operational plan, but we will be working with our regulators to understand the implications of this new policy,’ a spokesperson says.

A chief finance officer, whose CCG will not qualify for the write off, says the planning guidance must strike a balance between carrot and stick. They continue: ‘I’m all for writing off pointless debt that will never ever be repaid to change the focus of contract negotiations to a more positive strategic discussion.

‘But is it fair that systems that are a bit more ahead of the curve, and have used every tool they can to cashflow themselves through some really difficult problems, are then not able to qualify for the support on offer when the underlying problems still exist? As usual, timing is everything here – there are always winners and losers in every planning proposition.’

Back office

The guidance reiterates the importance of efficiency and productivity programmes created under the Releasing Time for Care banner – such as Getting it Right First Time and RightCare – and other national priorities, including the new pathology and imaging networks and e-rostering. However, it also outlines a number of requirements for finance back office and payroll.

Here again, the mantra of system by default can be seen. The guidance says all contracts for finance software, IT systems and financial services should be reviewed to ensure they align with other regional providers. This should guarantee interoperability, standardisation of services, and better use of technology. Transactional processes should also be reviewed to find opportunities for automation.

However, decisions on finance systems and contracts must not be taken in isolation by trusts – and they should not make decisions that prevent system collaboration.

A similar approach should be taken to payroll. As a minimum, where contracts are up for renewal in the next 12 months, or where payroll provision is not in contract, plans should be developed to collaborate on a system-wide basis. At every opportunity, NHS bodies should review payroll contracts and arrangements to increase collaboration, and improve workforce and service resilience. The aim is to increase quality, reduce costs and eliminate risks. Organisations must not make decisions that hamper regional or national collaboration and, when reviewing existing service arrangements, should seek to maximise collaborative opportunities to achieve economies of scale, the guidance adds.

Key financial commitments

The 2020/21 planning guidance includes a number of spending commitments alongside the promise to write off large portions of historical CCG debt. These are:

• Mental health investment standard – The guidance sets out several broad areas where mental health spending must rise. Continuing the requirement to increase spending on mental healthcare, the guidance insists each CCG’s spending must rise by – at a minimum – its overall programme allocation growth plus an increment to reflect the additional funding included in CCG allocations.

This new investment must ensure that activity commitments in strategic plans are delivered and are consistent with the Mental health implementation plan. CCGs must increase their spending in mental health providers and on children and young people’s mental health services if they are to deliver the service expansion planned for 2020/21.

CCG governing bodies must confirm they have achieved the investment standard in 2019/20. This is also subject to external verification. But if auditors find that the standard has not been met, the commissioner must recover the shortfall and plan to increase spending in 2020/21. System partners will assess CCG mental health investment plans to ensure they are credible. Where this is not the case, systems must agree action, and if the standard is not delivered, escalated to NHS England to consider regulatory action. 

• Primary medical and community health services funding guarantee – In line with the long-term plan to increase spending in these areas by £4.5bn by 2023/24, systems and commissioners should plan to spend their primary care medical (GP) allocations in full to increase the number of GPs. They must also increase overall core spending on primary, community and continuing healthcare so that they deliver system spending targets, including providing £1.50 per registered patient to primary care networks (PCNs).

Systems will be asked to support PCNs plan for the employment of an additional 26,000 staff, by helping them develop indicative plans, support recruitment and ensure PCNs are included in wider workforce planning. A breakdown of PCN additional roles for 2020/21 will include maximum allotted sums from the Additional Roles Reimbursement Scheme.

• Better Care Fund – Although planning requirements for the fund have yet to be published, the overall CCG minimum contribution to the fund will grow by 5.3% in cash terms. The total contribution will be £4.084bn. As this is a real-terms increase, it is expected that more social care packages than in 2019/20 will be funded. CCG minimum contributions to the fund have been published and commissioners should work with local authorities to plan and agree health and social care capacity assumptions.

Capital and IFRS 16

With the availability of capital funding dependant on the outcome of the spending review later this year, the NHS has been asked to plan for 2020/21 based on known funding sources and schemes. These include the sustainability and transformation partnership capital programmes and the Health Infrastructure Plan.

Emergency capital finance requests should be identified, and it is vital all currently funded plans are based on realistic forecasts – this will help NHS England and NHS Improvement see how much is available for emergency funding and other programmes. Organisational and system plans should be consistent.

The adoption of IFRS 16 in 2020/21 will mean all leases will come on balance sheet – apart from short-term and low-value leases. Leases taken out after 1 April this year will score to national capital budgets and the guidance anticipates that national capital limits in 2020/21 will be increased to account for the impact of the new standard.

The planning guidance outlines two schemes to help with capital development. The first offers more support for business cases, with a training package made available across the NHS. A portion of a scheme’s funding will be granted earlier – before full business case approval – if the national bodies are convinced of the benefits of doing so.

In the second scheme, the business case approval process will be streamlined. Alternative bid documentation will be used in place of a strategic outline case, where organisations have traditionally bid for capital through a competitive process. This will save six to 12 months, although its implementation is subject to the completion of a current pilot.

Also, the arrangement where the Department of Health and Social Care, NHS England and NHS Improvement triage cases that need additional support or, on the other hand, can be fast-tracked, will be formalised. The planning guidance adds that a single investment committee – made up of the Department, NHS England and NHS Improvement – will be created to consider major schemes, reducing the number of central approval layers.

Supporting documents
System default