Mixed response

02 March 2020 Caroline Clarke

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The operational guidance arrived at the end of January, setting out operational and financial requirements for the year ahead, and the notion of ‘system by default’. 

I’ve been testing reactions to the guidance. It’s fair to say that they are mixed, and that context is everything. 

If you’re in a more developed, financially stable system, you’ll be thinking about how the guidance can genuinely help improve system performance. If you are in a financially challenged economy, you’ll be wondering how on earth you can make the whole thing stack up. And if you’re in a hospital, you may be wondering about how you run at 92% capacity, while welcoming the increased investment into community, primary care and mental health services. 

And everyone is probably wondering what on earth is going on with social care funding. 

There’s promise of a detailed people plan in the spring. If you want to hear more, do sign up for our webinar with Julian Kelly and Prerana Issar on 10 March.

Personally, I’m pleased to see more emphasis on population health, and sustainability, although whether we are being tough enough as a sector in either area remains to be seen.

As finance professionals, we have a head start in measuring. And we should definitely have carbon measurement firmly in our sights. If your organisation doesn’t produce regular carbon statements, why not start? After all, if we don’t reduce our carbon usage, we are, as they say, toast…

Meanwhile the latest data on workforce equality standards has been published and it’s a mixed picture. There’s a bit of progress overall, but way too much variation, and too many of our colleagues and staff still experience bullying and harassment. And it’s much worse if you aren’t white.

That’s not OK. It never was OK and it isn’t OK for the future. We’ve got a long way to go, and I hope we can get the finance profession to really lead the way.

We point to some of the actions that we need to take in the document NHS finance: designing our future.

If we want the NHS finance function to be a career destination of choice for young people, we need to step up and take pride in our work and our diversity. We’ll explore more on these themes at a series of events in 2020 (4 June and 8 October) with key policymakers. 

In other news… the spread of the Covid-19 coronavirus globally continues to attract comparisons with the 1918 flu pandemic. We still don’t know what the course of the disease will eventually be.

However, the response of the NHS has been brilliant in comparison with many other countries that simply don’t have the same basic infrastructure as us. 

For all the short-term operational and financial pressures, our ability to track patients, contain the virus and repatriate people has been globally admired.  It may not be enough, but it made me proud of our national health service and our ability to respond as a single system. That is something to keep hold of when the chips are down.

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President’s playlist

PatientBook The patient will see you now, Eric Topol This describes a world turned upside down by technology, where the patient is genuinely empowered to take control of their own health. It describes the technological and social changes occurring under our noses, singling out the smartphone as the modern-day equivalent of Gutenberg’s printing press in upending paternalistic medicine and democratising healthcare.




Music Food, Kelis We managed to get some tickets to seeKelis Kelis at the Camden Roundhouse in March and I am super excited.



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