Liaison saves the NHS real money and we do it in three key areas: finance, staffing and estates - all on a contingent basis.

Our mission is:

"To deliver savings to our clients by creating strong, long lasting relationships built on honesty and results."

As market leader for NHS VAT, Liaison provides VAT advice, recovery and compliance services to over 240 NHS trusts and health boards. We review the VAT of over 40% of the NHS. Our VAT services include;

VATflow – Our core monthly VAT review service checks and validates every VAT return, analyses gross movements in VAT as well as meeting with the all departments affected by VAT, to effectively manage future spending plans. Find out more here

VATplus  Our VATplus service gives you a no risk way to benchmark Liaison’s advisors against those you use now. There’s no up-front cost, and you only pay a percentage of any additional gross variation in VAT that we identify. Find out more here

NHS VAT Consultancy - We provide strategic VAT consultancy to compliment our VATflow compliance services. We provide knowledge and expertise that will help NHS organisations maximise VAT planning opportunities. We look at your plans in the light of developments in VAT legislation, incorporate risk analysis, and ensure that your organisation’s approach is at the forefront of current thinking. Find out more here

NHS VAT Training – All our VATflow clients access a comprehensive programme of free, CPD accredited training webinars. These cover many areas of NHS VAT including capital, COS code updates, preparing for the July deadline, common VAT errors and EU VAT. We also offer bespoke training sessions tailored to the needs of each trust and contribute regularly to HFMA and FSD network training events as speakers. Find out more

Forensic cash recovery services – Dedicated to digging deep into the detail of payments made and recovering cash from overpayments, our detailed reviews of payroll and non pay data are all delivered on a contingent basis. We identify potential savings and then our specialist team pursue cases as agreed with clients in order to recover the amounts overpaid. Find out more

STAFFflow ­- Direct engagement of temporary workers is an emerging model which helps organisations improve control and visibility of their agency spend and cut the cost of NHS agency staff. Our unique direct engagement service, run in partnership with PwC, STAFFflow offers improved controls, better governance, increased transparency, greater compliance and lower costs. It puts NHS trusts in control of hiring arrangements and improves visibility and control over agency spend. Find out more here

Salary Sacrifice - Liaison OneCall is a technology benefit programme for the NHS; it is designed to allow NHS staff to acquire technology products, such as iPods, smart phones and TVs via salary sacrifice. The trust or board saves on national insurance and pension contributions and the employee also saves on these, plus income tax too. Find out more here

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