Intermediate award - optional module
10 credits, total study time: 100 hours (12 weeks)
Managers and aspiring leaders in today’s NHS face immense challenges that require particular personal and professional characteristics. Faced by multiple and competing demands and priorities and as pressure on the need for change increases, innovative approaches, drive and the ability to make things happen are essential.
In a world of media, regulator and public scrutiny, this module will help the learner to gain greater self-awareness and a better understanding of a range of relevant skills that will enable them to manage and lead more effectively in their own organisations and across the healthcare system.
- Relationship management – understanding who you work with
- Influencing, negotiating and managing conflict
- The role of communication
- Business/ report writing