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Due to adverse weather conditions the first scheduled day of the QSIR programme has been postponed. The first workshop will now be running on Wednesday 4 April. We apologise for any disruption that may have caused.

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What is QSIR?

QSIR (Quality, Service Improvement and Redesign) Practitioner is a five day programme (spread over five months) aimed at providing you with the know-how to design and implement more efficient and productive services and processes.  It covers tried and tested approaches, tools and techniques. You will work on a real change project in your organisation or system throughout the programme, allowing you to apply your learning immediately, which in turn accelerates personal and organisational learning and supports teams to build your evidence-base for further change at pace.


Who is it for?

This cohort of QSIR Practitioner is designed to support finance professionals of all levels to work on an improvement project together with a clinical or service management colleague. Participants are invited to attend as pairs.

What are the benefits? 

  • join a practical hand-on programme to build your skills and knowledge
  • gain broad experience of the tools you can use for quality improvement
  • build your relationship with clinical colleagues
  • receive support on a project of benefit to your organisation
  • raise your profile with your executive sponsor
  • enhance your CV

Programme Objectives: 

  • Enable you to initiate, progress and work towards completing a quality improvement project through the development of your service improvement and redesign skills and knowledge.
  • Provide you with up-to-date knowledge on proven quality and improvement tools and techniques.
  • Give you confidence to develop creative and innovative ways of meeting patient needs and improving quality of care.
  • Provide you with confidence to lead others to plan and deliver quality and service improvement projects.
  • Ensure service improvement is linked to patient care and/or organisational aims.
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If you need more information on the programme itself please contact us at NHSI.ACT@nhs.net and enter ‘HFMA QSIR Practitioner’ in the subject bar to help us direct your query appropriately.

Participants who attend all five days in full will receive a certificate of attendance. Non-attendance at a workshop will incur a cancellation charge.

This programme is provided free to NHS finance staff in England. However, it does not include any hotel or travel costs which will be the responsibility of your host organisation.

It is expected that participants will be HFMA members (either full or affiliate, click HERE for more info).

Applications for the programme closed on 15 January 2018.

2018 programme dates

Day 1: Wednesday 4 April
Day 2: Wednesday 2 May
Day 3: Tuesday 19 June
Day 4: Wednesday 27 June
Day 5: Tuesday 10 July


110 Rochester Row, Victoria, London, SW1P 1JP

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