Tools to support decision-making in healthcare
Advanced certificate - optional module
20 credits, total study time: 200 hours (17 weeks)
Better data and better use of that data are vital in a complex healthcare system needing to deliver more for less year on year. Data is used to improve services, better understand patient needs, support new payment approaches and to plan, monitor and manage performance. To determine the best course of action and what is best for the patient, both for individual and organisational decisions, high quality data is needed and needs to be used. All decisions should be well-informed - for example, at what point should a service be ‘switched off’? Is a service or an organisation operationally and financially sustainable? Which pathway of care is best for this person?
This module will enable the learner to examine tools to support decision-making in terms of information, data, performance indicators and benchmarking – the NHS is underpinned by a plethora of data, not all of which is used to maximum advantage.
- Information systems and how they can support decision-making in healthcare
- Primary sources of comparative data and other valuable information
- Compiling and presenting information
- Performance indicators and benchmarking
- Investment/ disinvestment process and governance
- Business planning tools
- Ethical and professional considerations
- Negotiating and managing internal and external relationships.