SPEAKER: PROFESSOR BERNARD CRUMP, CHIEF EXECUTIVE, NHS INSTITUTE FOR INNOVATION AND IMPROVEMENT
This session will help you build your own narrative about the relationship between quality and cost. From an optimistic viewpoint it will identify what needs to happen to accelerate the delivery of highest quartile quality, lower quartile cost services.
SPEAKERS: ALASTAIR MATTHEWS, FINANCE DIRECTOR & FIONA BOYLE, FINANCE MANAGER, SOUTHAMPTON UNIVERSITY HOSPITALS NHST
Case Study: Southampton University Hospital Trust
The key benefit of a Patient Level Information and Costing System (PLICS) is that it bridges the gap between an overall view of the performance of a Trust, in terms of volumes of activity and General Ledger entries, and the clinician’s, patient-centric view.
By ensuring that information about cost and income is linked with patient activity information at the lowest possible level, it can relate decisions about the Trust’s strategy and general performance with the individual decisions about care to specific patients. For Southampton University Hospital Trust (SUHT) this made clinician buy-in from the outset absolutely essential to their successful PLICS project. Alastair Matthews and Fiona Boyle will discuss some of the practical challenges, lessons learnt and clear benefits of implementing PLICS at SUHT.
SPEAKER: STEVE MARTIN, MANAGING DIRECTOR, INFLUENCE AT WORK
There is no doubting the financial pressures facing the public sector. Producing more services, of increasingly high quality with fewer resources is today’s biggest challenge. Invariably finance teams will have a significant role to play but managing budgets, allocating resources appropriately and adopting new policies only goes so far. Influencing financial policy is one thing but influencing the stakeholders in the organisation, such as clinicians, to adopt and support these changes is an entirely different potentially more difficult challenge.
In this session Royal Society nominated author and business columnist Steve Martin will explore and provide practical examples into not just the theory, but also the practice of influence and persuasion. Importantly the session will focus on practical advice that Financial Directors and their teams can employ that will help them to influence and persuade stakeholders to support change and at the same time build improved relationships and communications.
Drawing on insights from research into social sciences and behavioural economics Steve will bring to life examples of how Financial Directors and their teams can make small changes in their approach that can influence behaviour change in NHS organisations to effect lasting change.
SPEAKERS: NEIL LLOYD, CHIEF EXECUTIVE, NHS PROFESSIONALS AND A PANEL VIEW FROM NURSING, HR AND FINANCE DIRECTOR (TBC)
Conventional thinking suggests that a full complement of permanent substantive workforce is sufficient and adequate to run a Trust; that a properly staffed trust does not require temporary working; and that all temporary working impacts patient safety and is an unnecessary additional expense. The seasonal nature of healthcare demand requires a pragmatic approach. A fully staffed Trust in July can’t meet the demands of a severe winter. A full complement for winter will create an expensive surplus of unproductive staff in quieter periods. The answer is to deploy temporary staff during peak demand. But at what cost to patient safety? And what is the right mix of bank and expensive agency to optimise productivity and minimise cost?
Patient safety is a complex function involving training, skill, experience, governance. But it is also about reliability and continuity of care which can easily be compromised to reduce cost. The alternative is the sustainable temporary workforce - a bank of trusted professionals, engaged with the Trust throughout the year and available during peak demand.
Through case studies, NHSP will expose the true cost of temporary working, implications for managing the expense and where it can go wrong. We will reveal the drivers of demand and the mechanisms we use for managing demand in 80 Trusts. We will explore the tensions between expense, safe operation and good governance and discuss how these can be aligned by close collaboration between directorates. You will leave with an up to date picture of world class temporary working in the NHS and guidelines to help you manage it by working closely with other directorates to understand what your Trust needs, how it fits with the workforce plan and how to assure patient safety.
SPEAKERS: A REPRESENTATIVE FROM THE DEPARTMENT OF HEALTH PBR TEAM AND PAULA MONTEITH, PRINCIPAL INFORMATION DESIGN CONSULTANT, THE NHS INFORMATION CENTRE (TBC)
This session will provide an update on payment by results arrangements for 2011-12, highlighting key policy directives and future Casemix developments. It will highlight key issues for commissioners, service providers and finance professionals, and provide the opportunity to understand best practice in a changing environment.
SPEAKERS: DR DAVID PENCHEON, DIRECTOR OF THE NHS SUSTAINABLE DEVELOPMENT UNIT FOR ENGLAND AND A NHS DIRECTOR OF FINANCE (TBC)
Adopting a sustainable approach makes a difference to the health and well-being of our staff and local communities. However, this session will focus on how sustainability makes a significant difference to the ‘bottom line’– in particular how financial, organisational, social and environmental sustainability are interconnected and interdependent.
The emerging opportunities of acting sustainably provide powerful ways for Trusts to balance the demands of the strategic long term whilst releasing real productivity and efficiency savings in the short term. This session will explore the case for adopting a sustainable business model. By the end of the session you will understand the opportunities for finance professionals to deliver cost savings through sustainability and have a set of practical actions you can set in motion once you return to your organisation. There will also be an opportunity to clarify some of the very real risks associated with ignoring this issue.
SPEAKERS: PAULA CLARK, CHIEF EXECUTIVE, DUDLEY GROUP OF HOSPITALS NHSFT, GERRY MARR, CHIEF OPERATING OFFICER, NHS TAYSIDE AND LESLEY MCLAY, HEAD OF HEALTH, ATOS HEALTHCARE
Through taking a whole system approach to continuous improvement, Dudley Group of Hospitals NHS Foundation Trust and NHS Tayside, will demonstrate how they are delivering on the sustainable quality, productivity and financial agenda.