Programme Content
As well as offering different learning modes the programme content can be tailored to your Board’s interests, time and resource commitments. Some of the possibilities include the following:
Finance:
- NHS finance terminology and how the NHS is financed;
- Key funding issues and how funds flow through the NHS;
- Payment by Results and it’s impact on the finance of an organisation;
- The role and responsibilities of the NED in governance;
- The challenges a NED should be making to the Board to test the integrity of Board Reports.
Effective Governance:
- Designing and developing reporting metrics
- Decision making processes
- Role and functioning of secretariat
- Risk management
- Integrated governance in the new context
- Getting the best from non-executive directors
- Audit and remuneration
- Working with Boards of Governors and GT members
Organisation Development:
- Community and customer engagement
- New forms of organisation - options for PCT provider services
- Creating powerful incentives for behavioural change
- Establishing business competence in clinical teams
Business Thinking:
- Handling disinvestment
- Supply chain integration
- Quality improvement
- Creating positive brand image
- Marketing to diverse markets
- Handling corporate social responsibility
- Protecting intellectual capital
- Developing business strategies
- Drivers for collaborative or competitive behaviour
Health Market Intelligence:
- Understanding the expectations of customers - patients, practices, PCTs other institutions
- Competitor analysis
- Treatment and technology innovation
- DH policy developments and impacts
- Exploiting ‘hot’ management innovation
- Gaining intelligence about performance